Phishing

• Virtual Risk Officer (VRO) feature, provides insight and actionable metrics that will allow you to understand the attack surface of your organization, and learn what users might be more vulnerable to a phishing attack. VRO provides dynamic risk scores, assigned to users, groups, and your organization as a whole, which enable you to make data-driven decisions when it comes to your security awareness plan and understand what users are the most susceptible to a phishing attack. You can even use Smart Group conditional statements that will allow selection based on individual risk scores. To see a quick video overview of VRO, click here.

• Industry Benchmarking feature lets you compare your organization's Phish-prone percentage™ with other same-size organizations in your space

• Initial free Phish-prone percentage test for 100 users (more on request)

• Year-round all-you-can-eat simulated phishing attacks

• Unlimited yearly use of all phishing templates

• We create regular "Current Events" templates you can send to users

• Set-it-and-forget-it scheduling of phishing campaigns

• Full library with 6,000+ successful phishing templates

• Easily create your own templates

• Community Templates: share and use other people’s phishing templates

• Customizable phishing attacks

• Customizable landing pages

• Phishing Security Test email reports sent to admin at the end of a phishing campaign

• “Anti-prairie dog” campaigns which send random templates at random times

• Ability to skip weekends in campaigns and assign time zone and working hours

• New Office templates with macros to simulate ransomware attacks

• GEO-location - See where your simulated phishing attack failures are on a map, with drilldown capability and CSV-export options.

• Ability to create anti-fraud templates that emulate spoofed CEO Fraud attacks

• Automatic "Scam Of The Week" Campaign - sent to all employees

• Anti-fraud "Phishing Reply Tracking" allows you to track if a user replies to a simulated phishing email and can capture the information sent in the reply

• Social Engineering Indicators patented technology turns every simulated phishing email into a tool you can use to dynamically train employees by instantly showing them the hidden red flags they missed within that email

• USB Drive Test allows you to test your user’s reactions to unknown USBs they find

• Targeted spear-phishing campaigns, replace fields with personalized data

• “Click Only” and traditional Data Entry of sensitive information (credentials)

• Customized scenarios based on public and/or personal information

• Tests for opening MS Office Attachments: Word, Excel, PPT, and PDF (also zipped) and also HTML attachments

• Variable phishing campaign length, max six months

• Summary Information about all phishing campaigns

• Free Phishing Attack Surface - analysis of emails belonging to your domain

• Phish-Prone Percentage Comparison for different user groups

• Program trend reporting

• Vishing Security Tests using IVR attacks over phone (Gold level on up). Supports US and International, both pre-recorded messages and text-to-speech campaigns using system templates or admin-customized templates. 

• Customizable “hover-links” when a user "mouse-overs"

• Multi-domain accounts for admins or MSPs who manage multiple organizations (no extra charge)

• Top 10 Criminal Phishing Emails of the week - defanged and ready to send to employees

• Managed Phishing Campaign feature simplifies and centralizes phishing campaign management across multiple accounts from a single interface, especially useful for Managed Service Providers. 

​

​

Reporting

• Advanced Reporting provides actionable metrics and insight into the effectiveness of your security awareness training program. You can generate over 60 different styles of reports that will help you understand where improvements need to be made to improve the strength of your human firewall. Using machine learning technology, Advanced Reporting will instantly create reports based on your spoken command or typing relevant keywords into the Find Report search function.

• Smart Groups put your phishing, training and reporting on autopilot.  With the powerful Smart Groups feature, you can use each employees’ behavior and user attributes to tailor phishing campaigns, training assignments, remedial learning and reporting. Best of all, Smart Groups is a powerful ad-hoc, real-time query tool that you use to get detailed reporting for management.

• Reporting APIs enable you to customize and obtain reports by integrating with other business systems that present data from your KnowBe4 Console. Here is the documentation.

• The User Event API allows you to easily integrate data from your users' security-related events or training activities that happen in other third-party platforms and push them into your console. 

• Training reports for all users or a specific group (who started, completed, started but never finished) 

• Details on enrollment %, course started %, incomplete %, completed course, acknowledged security policy

• Filter campaigns on recipient, delivered, opened, clicked, attachment, data entered, bounced, in CSV

• Specify user needs to “Read and Attest” Security Policy for compliance

• Individual user "report cards" with their “open and click” history 

• Reports on browser / device used to open a phishing email and vulnerable browser plugins the user has installed

• Top 50 clickers report

• Print to PDF so reports can be sent to management

• Personal timeline overview for every individual user

• Phishing Reply Tracking reports with who answered and what they said

• Roll-up Reporting makes it easy to select reports and compare results in aggregate across managed KnowBe4 accounts or multi-location offices

​